Our Brand Mission
BBQ SPIT ROTISSERIES MISSION
To connect people and communities by creating great memories over cooking with fire
Born in 2006, BBQ Spit Rotisseries is more than just a BBQ company. We are the outdoor cooking specialists and we are Australia's largest independent BBQ store.
We do this by living and breathing BBQ in our everyday lives. Our people are passionate about everything barbeque and all things cooking outdoors. Helping our customers create great memories by bringing people and communities together is at the forefront of everything we do.
Here at BBQ Spit Rotisseries, we strive every day to be EASY, FAST & RELIABLE all while GIVING BACK to our community.
EASY: Our website is reliable with accurate pricing and product listings. We provide hours and hours of content to help our customers choose the right BBQ, explore new recipes and much much more.
FAST: Every customer is important to us and we dispatch 95% of our orders on the same day we receive the order. We provide our customers with priority processing and express post options on our website and in-store.
RELIABLE: Providing quality products backed by our industry-leading warranty, a 60-day return policy and onsite technician assistance. Our team is always contactable over the phone between 7 am and 8 pm, 6 days a week or by email where we reply within 3 hours when we receive an email during business hours on weekdays. We are also very responsive through online chat on our website and social media platforms.
GIVING BACK: BBQ Spit Rotisseries continues to give back to the BBQ community. We do this by facilitating fun and interactive demonstrations, live events and informal get-togethers, fostering a strong online BBQ community where we encourage the community to share their cooking photos and tips and educating our audience with engaging masterclasses, content and live Q&A sessions.
We are passionate about giving back. We support local not for profit organisations with free spit hire, vouchers etc for their fundraising events as well as other important causes like raising funds for Movember to support men's health and participate in the “Push up challenge” to get fit, have fun and raise money for mental health. We also support other great causes such as Hands Across Water and the National Breast Cancer Foundation.
Whether it be a specific special occasion, a baby’s first birthday, an engagement party or a family feast at Christmas, customers can rely on BBQ Spit Rotisseries to deliver outstanding products, service and an unforgettable experience.