SHOP General BBQ Accessories | BBQ Spit Rotisseries

100% Australian Owned Business

Fast Dispatch - Australia Wide Delivery

Easy Returns - 60 Day Change of Mind

★★★★★ Over 20,000 Reviews

Need Help? Call 1300 002 771

Sort

Essential Tools for the Ultimate Outdoor Cooking Experience

BBQ Apparel

BBQ Gloves

Cutting Boards

Fire Starter Accessories

Knife Sharpeners

Knives & Sharpeners

Yeti Drinkware

556 Products Found

Round Cast Iron Skillet Pan 203mm | Vogue

Round Cast Iron Skillet Pan 203mm | Vogue hover

Round Cast Iron Skillet Pan 203mm | Vogue

$35.00

Limited Stock

Round Cast Iron Eared Dish 180mm | Olympia

Round Cast Iron Eared Dish 180mm | Olympia hover

Round Cast Iron Eared Dish 180mm | Olympia

$25.00

Limited Stock

Dexter Meat Hook 30cm

Dexter Meat Hook 30cm hover

Dexter Meat Hook 30cm

$65.95

Limited Stock

Spun Steel Camp Oven 12"

Spun Steel Camp Oven 12" hover

Spun Steel Camp Oven 12"

$74.95

Limited Stock

Dr Livingstone's 12'' Bedourie Oven Trivet

Dr Livingstone's 12'' Bedourie Oven Trivet hover

Dr Livingstone's 12'' Bedourie Oven Trivet

$27.00

Cast Iron Dutch Oven & Skillet 4.5qt by Flaming Coals

Cast Iron Dutch Oven & Skillet 4.5qt by Flaming Coals hover

Cast Iron Dutch Oven & Skillet 4.5qt by Flaming Coals

RRP ~~$75.00~~ Now $39.00 You Save $36

Sale

Aussie Spun Steel Camp Oven 10 inch

Aussie Spun Steel Camp Oven 10 inch hover

Aussie Spun Steel Camp Oven 10 inch

$65.00

8" Bedourie Camp Oven - Made in Australia

8" Bedourie Camp Oven - Made in Australia hover

8" Bedourie Camp Oven - Made in Australia

$59.00

15-Inch Aussie Camp Oven – 5-in-1 Bush Cooking Legend

15-Inch Aussie Camp Oven – 5-in-1 Bush Cooking Legend hover

15-Inch Aussie Camp Oven – 5-in-1 Bush Cooking Legend

$129.00

12'' Bedourie Camp Oven - Australian-Made

12'' Bedourie Camp Oven - Australian-Made hover

12'' Bedourie Camp Oven - Australian-Made

$64.95

10-inch Bedourie Oven Trivet by Dr Livingstone's

10-inch Bedourie Oven Trivet by Dr Livingstone's hover

10-inch Bedourie Oven Trivet by Dr Livingstone's

$26.00

10'' Bedourie Camp Oven - Made in Australia

10'' Bedourie Camp Oven - Made in Australia hover

10'' Bedourie Camp Oven - Made in Australia

$59.95

Woodlander Double View 1G L-sized Cook Camping Stove by Winnerwell

Woodlander Double View 1G L-sized Cook Camping Stove by Winnerwell hover

Woodlander Double View 1G L-sized Cook Camping Stove by Winn

RRP ~~$669.95~~ Now $499.00 You Save $170

Sale

Limited Stock

Pipe Oven 3.5 by Winnerwell

Pipe Oven 3.5 by Winnerwell hover

Pipe Oven 3.5 by Winnerwell

$326.65

Limited Stock

Fastfold Titanium Camping Stove by Winnerwell

Fastfold Titanium Camping Stove by Winnerwell hover

Fastfold Titanium Camping Stove by Winnerwell

RRP ~~$599.00~~ Now $449.00 You Save $150

Sale

Limited Stock

Fastfold PLUS Titanium Nested Pipe L-sized Camping Stove by Winnerwell

Fastfold PLUS Titanium Nested Pipe L-sized Camping Stove by Winnerwell hover

Fastfold PLUS Titanium Nested Pipe L-sized Camping Stove by

RRP ~~$959.95~~ Now $767.96 You Save $191

Sale

Limited Stock

Vertical 10L Electric Sausage Filler | Carnivore Collective

Vertical 10L Electric Sausage Filler | Carnivore Collective hover

Vertical 10L Electric Sausage Filler | Carnivore Collective

$949.95

Stainless Steel Sausage & Salami Filler 5L Home Butcher | Carnivore Collective

Stainless Steel Sausage & Salami Filler 5L Home Butcher | Carnivore Collective hover

Stainless Steel Sausage & Salami Filler 5L Home Butcher | Ca

$324.95

Limited Stock

Rotatable Meat Mixer | Carnivore Collective

Rotatable Meat Mixer | Carnivore Collective hover

Rotatable Meat Mixer | Carnivore Collective

$499.95

Limited Stock

Carnivore Collective Meat Tenderizer Attachment

Carnivore Collective Meat Tenderizer Attachment hover

Carnivore Collective Meat Tenderizer Attachment

$199.95

Limited Stock

Carnivore Collective Jerky Slicer Attachment

Carnivore Collective Jerky Slicer Attachment hover

Carnivore Collective Jerky Slicer Attachment

$199.95

Limited Stock

Carnivore Collective Electric Meat Mixer

Carnivore Collective Electric Meat Mixer hover

Carnivore Collective Electric Meat Mixer

RRP ~~$1,199.90~~ Now $1,079.95 You Save $119

Sale

Limited Stock

Carnivore Collective 7L Sausage & Salami Stuffer

Carnivore Collective 7L Sausage & Salami Stuffer hover

Carnivore Collective 7L Sausage & Salami Stuffer

$374.95

Limited Stock

Carnivore Collective 5kg Tilt Meat Mixer

Carnivore Collective 5kg Tilt Meat Mixer hover

Carnivore Collective 5kg Tilt Meat Mixer

$249.95

Limited Stock

Carnivore Collective 15kg Tilt Meat Mixer

Carnivore Collective 15kg Tilt Meat Mixer hover

Carnivore Collective 15kg Tilt Meat Mixer

$349.95

Limited Stock

8″ Meat Slicer | Home Butcher

8″ Meat Slicer | Home Butcher hover

8″ Meat Slicer | Home Butcher

$599.95

Limited Stock

15L New Type Electric Sausage Stuffer | Carnivore Collective

15L New Type Electric Sausage Stuffer | Carnivore Collective hover

15L New Type Electric Sausage Stuffer | Carnivore Collective

$1,099.95

15L Manual Sausage Stuffer | Carnivore Collective

15L Manual Sausage Stuffer | Carnivore Collective hover

15L Manual Sausage Stuffer | Carnivore Collective

$749.95

Limited Stock

12″ Meat Slicer | Carnivore Collective

12″ Meat Slicer | Carnivore Collective hover

12″ Meat Slicer | Carnivore Collective

$899.95

Limited Stock

10″ Meat Slicer Home Butcher | Carnivore Collective

10″ Meat Slicer Home Butcher | Carnivore Collective hover

10″ Meat Slicer Home Butcher | Carnivore Collective

$699.95

Limited Stock

10L Manual Sausage Stuffer | Carnivore Collective

10L Manual Sausage Stuffer | Carnivore Collective hover

10L Manual Sausage Stuffer | Carnivore Collective

$599.95

Limited Stock

#8 Stainless Steel Meat Mincer | Home Butcher

#8 Stainless Steel Meat Mincer | Home Butcher hover

#8 Stainless Steel Meat Mincer | Home Butcher

$499.95

#8 Meat Mincer | Home Butcher

#8 Meat Mincer | Home Butcher hover

#8 Meat Mincer | Home Butcher

$274.95

Limited Stock

#12 Meat Mincer – 0.75HP | Home Butcher

#12 Meat Mincer – 0.75HP | Home Butcher hover

#12 Meat Mincer – 0.75HP | Home Butcher

$799.95

Limited Stock

Tying needle 15cm for Trussing - Straight - Heavy Duty

Tying needle 15cm for Trussing - Straight - Heavy Duty hover

Tying needle 15cm for Trussing - Straight - Heavy Duty

$17.95

Traeger Woodridge Full Length Cover

Traeger Woodridge Full Length Cover hover

Traeger Woodridge Full Length Cover

$149.00

Limited Stock

Traeger Timberline Full-Length Grill Cover | 1300 and Ironwood 885

Traeger Timberline Full-Length Grill Cover | 1300 and Ironwood 885 hover

Traeger Timberline Full-Length Grill Cover | 1300 and Ironwo

$129.95

Traeger Ranger Cover

Traeger Ranger Cover hover

Traeger Ranger Cover

$49.95

Limited Stock

Traeger Pro 575 Full-Length Cover

Traeger Pro 575 Full-Length Cover hover

Traeger Pro 575 Full-Length Cover

$69.95

Tagwood BBQ Parrilla Grill Cover for BBQ03

Tagwood BBQ Parrilla Grill Cover for BBQ03 hover

Tagwood BBQ Parrilla Grill Cover for BBQ03

$495.00

Limited Stock

Mallee Root Lump Charcoal for BBQ Spit Roast Cooking 20KG by Flaming Coals

Mallee Root Lump Charcoal for BBQ Spit Roast Cooking 20KG by Flaming Coals hover

Mallee Root Lump Charcoal for BBQ Spit Roast Cooking 20KG by

$65.00

Lump Charcoal Large Logs 18kgs

Lump Charcoal Large Logs 18kgs hover

Lump Charcoal Large Logs 18kgs

$55.00

HotRods Charcoal Briquettes - Flaming Coals

HotRods Charcoal Briquettes - Flaming Coals hover

HotRods Charcoal Briquettes - Flaming Coals

$29.95

Hardwood Lump BBQ Charcoal 20kgs by Flaming Coals

Hardwood Lump BBQ Charcoal 20kgs by Flaming Coals hover

Hardwood Lump BBQ Charcoal 20kgs by Flaming Coals

$55.00

Gravity Feed Smoker Cover - Flaming Coals

Gravity Feed Smoker Cover - Flaming Coals hover

Gravity Feed Smoker Cover - Flaming Coals

$249.00

Limited Stock

Gidgee Charcoal for Smoking and Charcoal Grilling - 20KG

Gidgee Charcoal for Smoking and Charcoal Grilling - 20KG hover

Gidgee Charcoal for Smoking and Charcoal Grilling - 20KG

$65.00

Full Length Grill Cover- Timberline XL

Full Length Grill Cover- Timberline XL hover

Full Length Grill Cover- Timberline XL

$399.95

Limited Stock

Full Length Grill Cover - Timberline | Traeger

Full Length Grill Cover - Timberline | Traeger hover

Full Length Grill Cover - Timberline | Traeger

$399.95

Limited Stock

#22 Meat Mincer – 1hp | Carnivore Collective

#22 Meat Mincer – 1hp | Carnivore Collective hover

#22 Meat Mincer – 1hp | Carnivore Collective

$999.95

Limited Stock

Foldable BBQ Thermometer with Two Wired Probes

Foldable BBQ Thermometer with Two Wired Probes hover

Foldable BBQ Thermometer with Two Wired Probes

$49.95

Digital Instant Read BBQ Thermometer 240 Degree Rotation Probe

Digital Instant Read BBQ Thermometer 240 Degree Rotation Probe hover

Digital Instant Read BBQ Thermometer 240 Degree Rotation Pro

$39.95

Digital Foldable Steak Thermometer - Avanti

Digital Foldable Steak Thermometer - Avanti hover

Digital Foldable Steak Thermometer - Avanti

$19.95

Meater Pro Wireless Meat Thermometer

Meater Pro Wireless Meat Thermometer hover

Meater Pro Wireless Meat Thermometer

$249.00

Meater Pro Duo | Meater

Meater Pro Duo | Meater hover

Meater Pro Duo | Meater

$399.00

MEATER Plus Wireless Meat Thermometer - Bluetooth

MEATER Plus Wireless Meat Thermometer - Bluetooth hover

MEATER Plus Wireless Meat Thermometer - Bluetooth

$199.00

The MeatStick WiFi Bridge Set

The MeatStick WiFi Bridge Set hover

The MeatStick WiFi Bridge Set

$349.00

Limited Stock

MeatStick Pro | WiFi Bridge Set (with Mini X)

MeatStick Pro | WiFi Bridge Set (with Mini X) hover

MeatStick Pro | WiFi Bridge Set (with Mini X)

RRP ~~$399.00~~ Now $349.00 You Save $50

Sale

Limited Stock

Tempwiz Meat Thermometer | Avanti

Tempwiz Meat Thermometer | Avanti hover

Tempwiz Meat Thermometer | Avanti

$11.95

Precision Meat Thermometer | Avanti

Precision Meat Thermometer | Avanti hover

Precision Meat Thermometer | Avanti

$15.95

Fireboard 2 Pro Kit

Fireboard 2 Pro Kit hover

Fireboard 2 Pro Kit

$625.00

Fireboard 2 Australia | Smoker Temperature Monitor & Controller | FBX2D

Fireboard 2 Australia | Smoker Temperature Monitor & Controller | FBX2D hover

Fireboard 2 Australia | Smoker Temperature Monitor & Control

$470.00

Limited Stock

Digital Cooking Thermometer - Avanti

Digital Cooking Thermometer - Avanti hover

Digital Cooking Thermometer - Avanti

$66.95

Limited Stock

Tempwiz Instant Read Meat Thermometer | AVANTI

Tempwiz Instant Read Meat Thermometer | AVANTI hover

Tempwiz Instant Read Meat Thermometer | AVANTI

$9.95

Multi-Type Digital Thermocouple Thermometer with K-Type Probe

Multi-Type Digital Thermocouple Thermometer with K-Type Probe hover

Multi-Type Digital Thermocouple Thermometer with K-Type Prob

$259.00

iChef|BT600 EXTENDED RANGE Bluetooth Thermometer by Maverick

iChef|BT600 EXTENDED RANGE Bluetooth Thermometer by Maverick hover

iChef|BT600 EXTENDED RANGE Bluetooth Thermometer by Maverick

$140.00

Limited Stock

EZ Temp Dual Probe Remote Food Thermometer

EZ Temp Dual Probe Remote Food Thermometer hover

EZ Temp Dual Probe Remote Food Thermometer

$99.00

Smartfire BBQ Temperature Controller 5.0 - Kamado Smokers

Smartfire BBQ Temperature Controller 5.0 - Kamado Smokers hover

Smartfire BBQ Temperature Controller 5.0 - Kamado Smokers

From $375.00

Smartfire BBQ Controller 5.0 - Bullet Smoker

Smartfire BBQ Controller 5.0 - Bullet Smoker hover

Smartfire BBQ Controller 5.0 - Bullet Smoker

From $375.00

Non Contact Infrared Thermometer - Flaming Coals

Non Contact Infrared Thermometer - Flaming Coals hover

Non Contact Infrared Thermometer - Flaming Coals

$59.95

Cooking Thermometer by Flaming Coals

Cooking Thermometer by Flaming Coals hover

Cooking Thermometer by Flaming Coals

$9.95

Limited Stock

Sizzler Max Baking Tray Dish

Sizzler Max Baking Tray Dish hover

Sizzler Max Baking Tray Dish

$75.00

Baking Dish - Sizzler Deluxe BBQ Tray

Baking Dish - Sizzler Deluxe BBQ Tray hover

Baking Dish - Sizzler Deluxe BBQ Tray

$55.00

Triple Slider Mini Burger Press Avanti

Triple Slider Mini Burger Press Avanti hover

Triple Slider Mini Burger Press Avanti

RRP ~~$33.95~~ Now $30.55 You Save $3

Sale

Single Burger Press Avanti

Single Burger Press Avanti hover

Single Burger Press Avanti

$19.95

Double Burger Press Avanti

Double Burger Press Avanti hover

Double Burger Press Avanti

$24.95

Limited Stock

Large Black Nitrile Gloves - 100 pack

Large Black Nitrile Gloves - 100 pack hover

Large Black Nitrile Gloves - 100 pack

$29.95

Limited Stock

Ultra-Grip Stainless Steel Turner and Scraper - Avanti

Ultra-Grip Stainless Steel Turner and Scraper - Avanti hover

Ultra-Grip Stainless Steel Turner and Scraper - Avanti

$14.95

Trussing Needle for Stitching Whole Lamb

Trussing Needle for Stitching Whole Lamb hover

Trussing Needle for Stitching Whole Lamb

$12.95

Traeger Bucket Liner-5 Pack

Traeger Bucket Liner-5 Pack hover

Traeger Bucket Liner-5 Pack

$17.95

Tortilla Press - 20cm - Avanti

Tortilla Press - 20cm - Avanti hover

Tortilla Press - 20cm - Avanti

RRP ~~$39.00~~ Now $35.10 You Save $3

Sale

Limited Stock

Timberline Grease Tray 5 Pack

Timberline Grease Tray 5 Pack hover

Timberline Grease Tray 5 Pack

$6.99

Limited Stock

Tempmaster Right Angle Adapter | 3/4"M BSP- 3/4"F BSP Stainless Steel | Flaming Coals

Tempmaster Right Angle Adapter | 3/4"M BSP- 3/4"F BSP Stainless Steel | Flaming Coals hover

Tempmaster Right Angle Adapter | 3/4"M BSP- 3/4"F BSP Stainl

$20.00

Limited Stock

Tempmaster Pro | Automatic Smoker Temperature Control | Flaming Coals

Tempmaster Pro | Automatic Smoker Temperature Control | Flaming Coals hover

Tempmaster Pro | Automatic Smoker Temperature Control | Flam

From $245.00

Tempmaster Pro | 2"- 1" & 1"-3/4" BSP Stainless Steel Reducing adaptor set | Flaming Coals

Tempmaster Pro | 2"- 1" & 1"-3/4" BSP Stainless Steel Reducing adaptor set | Flaming Coals hover

Tempmaster Pro | 2"- 1" & 1"-3/4" BSP Stainless Steel Reduci

$25.00

Limited Stock

Tempmaster Pro Universal Smoker Fan Adapter | Flaming Coals

Tempmaster Pro Universal Smoker Fan Adapter | Flaming Coals hover

Tempmaster Pro Universal Smoker Fan Adapter | Flaming Coals

$35.00

Tempmaster Pro Temperature Probe | Flaming Coals

Tempmaster Pro Temperature Probe | Flaming Coals hover

Tempmaster Pro Temperature Probe | Flaming Coals

$29.95

Temp Master Pro Fan | Flaming Coals

Temp Master Pro Fan | Flaming Coals hover

Temp Master Pro Fan | Flaming Coals

$75.00

Slaughter Knife - Curved Fluted Narrow Blade by Victorinox

Slaughter Knife - Curved Fluted Narrow Blade by Victorinox hover

Slaughter Knife - Curved Fluted Narrow Blade by Victorinox

$239.00

Limited Stock

Santoku Knife - Fluted Edge Wide Blade by Victorinox

Santoku Knife - Fluted Edge Wide Blade by Victorinox hover

Santoku Knife - Fluted Edge Wide Blade by Victorinox

$115.00

Limited Stock

Retractable Pocket Diamond Knife Sharpener - Edge Master

Retractable Pocket Diamond Knife Sharpener - Edge Master hover

Retractable Pocket Diamond Knife Sharpener - Edge Master

$34.95

Limited Stock

Paring Knife 8cm by Victorinox

Paring Knife 8cm by Victorinox hover

Paring Knife 8cm by Victorinox

$8.95

Limited Stock

P.A.L. Pop-And-Lock Storage Bin by Traeger

P.A.L. Pop-And-Lock Storage Bin by Traeger hover

P.A.L. Pop-And-Lock Storage Bin by Traeger

$129.00

P.A.L. Pop-And-Lock Front Shelf XL by Traeger

P.A.L. Pop-And-Lock Front Shelf XL by Traeger hover

P.A.L. Pop-And-Lock Front Shelf XL by Traeger

$349.00

Limited Stock

P.A.L. Pop-And-Lock Folding Front Shelf Accessory for Ironwood and Timberline | Traeger Grills

P.A.L. Pop-And-Lock Folding Front Shelf Accessory for Ironwood and Timberline | Traeger Grills hover

P.A.L. Pop-And-Lock Folding Front Shelf Accessory for Ironwo

$299.00

Limited Stock

Oyster Shucking Knife by Avanti

Oyster Shucking Knife by Avanti hover

Oyster Shucking Knife by Avanti

$19.95

Meatstick Mini X Set Range 260ft

Meatstick Mini X Set Range 260ft hover

Meatstick Mini X Set Range 260ft

$170.00

Limited Stock

Masterbuilt Smoker Combo with 4 Water Pan Brackets & Anti-Flare Manifold Cover - Large

Masterbuilt Smoker Combo with 4 Water Pan Brackets & Anti-Flare Manifold Cover - Large hover

Masterbuilt Smoker Combo with 4 Water Pan Brackets & Anti-Fl

RRP ~~$269.00~~ Now $199.00 You Save $70

Sale

Limited Stock

Masterbuilt Gravity Series Meat Probe

Masterbuilt Gravity Series Meat Probe hover

Masterbuilt Gravity Series Meat Probe

$29.95

Masterbuilt Ambient BBQ Probe to Suit Masterbuilt 560,800 & 1050 Gravity Fed Smoker

Masterbuilt Ambient BBQ Probe to Suit Masterbuilt 560,800 & 1050 Gravity Fed Smoker hover

Masterbuilt Ambient BBQ Probe to Suit Masterbuilt 560,800 &

$27.95

Our general accessories cover everything you need for your BBQ, Smoker, spit rotisserie or pizza oven. We have a wide range of general accessories including knives, BBQ covers, thermometers, gloves, pots, trays, gas hoses, and charcoal pans.

If you want advice on general accessories, feel free to call our staff on 1300 002 771

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BBQ Spit Rotisseries’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BBQ Spit Rotisseries’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 59 Brunel Road, Seaford, VIC, 3198. Our ABN is 24633064311. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

BBQ Spit Rotisseries (ABN 24 633 064 311) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains what personal information we collect, why we collect it, who we share it with, and how you can access it, correct it or complain about how we have handled it. It applies to our website at bbqspitrotisseries.com.au, our Seaford showroom, our phone and email support, and our listings on third-party marketplaces.

In this policy, "we", "us" and "our" mean BBQ Spit Rotisseries of 59 Brunel Road, Seaford, VIC 3198.

This policy was last updated on 17/9/2026.

What personal information we collect

The information we collect depends on how you deal with us. It may include:

Contact and account details: your name, business name, email address, phone number, delivery and billing addresses, and the login details for any account you create on our website.
Order and transaction details: the products you have bought, quoted or enquired about, order and invoice numbers, delivery instructions, and your purchase history with us.
Payment details: we do not store full credit card numbers. Card payments are processed by our payment providers, and finance applications are handled by ZipMoney, Afterpay, Stripe or PayPal under their own privacy policies.
Recordings of telephone calls: see "Recording of telephone calls" below.
Service and warranty information: fault descriptions, photographs and serial numbers you send us to support a warranty claim or repair.
Marketing information: your subscription preferences, and whether you opened or clicked our emails.
Website and device information: your IP address, browser and device type, the pages you viewed, how you reached our site, and information collected through cookies and similar technologies.
Showroom visits: Our Seaford showroom is monitored by closed-circuit television for security purposes.

We do not seek to collect sensitive information (such as health or financial hardship information) and ask that you do not send it to us unless we have asked for it.

How we collect it

Wherever it is reasonable and practicable, we collect personal information directly from you, when you place an order, create an account, request a quote, call or email us, subscribe to our newsletter, enter a competition, book a masterclass, or visit our showroom.

We also collect information automatically when you use our website, through cookies, analytics tools and advertising pixels.

Sometimes we receive your information from a third party, including online marketplaces you have ordered through, payment and finance providers, delivery carriers, and our suppliers where a warranty claim is being handled on your behalf. Where we collect your information from someone other than you, we take reasonable steps to make sure you know we hold it and why.

Why we collect and use it

We collect, hold and use personal information so we can:

process, fulfil and deliver your order, and arrange assembly or depot collection where applicable
take payment and, where you have applied for it, pass your application to a finance provider
answer your enquiries, provide product advice, and handle returns, warranty claims and repairs
keep you informed about the progress of your order
train and monitor our team so the service you receive is accurate and consistent
manage your account, our records and our internal administration
send you marketing about our products, events and offers, where you have not opted out
understand how our website and advertising perform, and improve our range and service
meet our obligations under Australian consumer, tax and other laws

If you choose not to give us the information we ask for, we may not be able to process your order, arrange delivery or assist with a warranty claim.

Recording of telephone calls

We record inbound and outbound telephone calls for training, quality assurance and monitoring purposes, and to keep an accurate record of orders, delivery arrangements, product advice and warranty discussions.

You will be told at the start of a call that it is being recorded. If you would prefer your call not to be recorded, please tell the team member you are speaking with and we will offer an alternative, such as continuing by email or arranging a call back on an unrecorded line.

Call recordings may contain personal information including your name, contact details, address and order details. They are stored securely within our telephone system, access is limited to authorised staff and management, and they are retained for 12 months before being deleted.

We do not use call recordings for marketing, and we will not publish or share a recording of your call without your consent, except where we are required or permitted by law to do so. You can request access to a recording of your own call using the contact details at the end of this policy.

Cookies, analytics and advertising

A cookie is a small file placed on your device that lets a website recognise you and remember your preferences. We use cookies and similar technologies to keep your cart working, remember you between visits, measure how our website performs, and show you relevant advertising.

The main tools we use are:

Tool	What it does
Google Analytics 4	Measures site traffic, the pages you view and how you reached us
Google Tag Manager	Manages the tags that run the tools listed here
Meta (Facebook) Pixel	Measures the performance of our Facebook and Instagram advertising and lets us show ads to people who have visited our site
Klaviyo	Manages our email marketing and measures whether our emails are opened and clicked

Most browsers accept cookies automatically, but you can change your browser settings to refuse or delete them. Some parts of our website, including checkout, may not work properly if you do. You can opt out of personalised Google advertising through Google's Ads Settings, and out of personalised Meta advertising through your Facebook or Instagram ad preferences.

We disclose personal information only where it is necessary to run our business or where the law requires it. This may include:

Delivery carriers and depots, so your order can be delivered or collected
Payment and finance providers, including PayPal, ZipMoney, Stripe and Afterpay, to process your payment or application
Online marketplaces, where you have placed your order through one
Suppliers and manufacturers, where your warranty claim or spare part request has to be handled by them
Technology and marketing providers who operate our website, email, telephone and analytics systems on our behalf
Our professional advisers, such as accountants, auditors and lawyers
Government agencies, courts and law enforcement, where we are required or authorised by law to disclose

We require our service providers to protect your information and to use it only for the purpose we engaged them for.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Overseas disclosure

Some of the providers we use store or process personal information outside Australia. The countries in which those recipients are likely to be located include the United States and Canada, Ireland, Singapore or the Philippines.

Before disclosing your information to an overseas recipient, we take reasonable steps to ensure it will be handled consistently with the Australian Privacy Principles.

How we keep your information secure, and how long we keep it

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include password-protected systems, restricted staff access, secure hosting, encrypted connections on our website, and physical security at our premises.

No method of transmitting or storing information is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires. Order, invoice and tax records are kept for at least 7 years in line with our record-keeping obligations. Call recordings are kept for 12 months. When information is no longer needed, we destroy it or de-identify it.

Data breaches

If a data breach occurs that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme, and we will tell you what steps you can take to protect yourself.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and you can ask us to correct it if it is wrong, out of date or incomplete. Email sales@bbqspitrotisseries.com.au or write to us at the address at the end of this policy.

We will ask you to verify your identity before we release any information. We aim to respond within 30 days. There is no fee for making a request, though we may charge a reasonable fee for the cost of supplying a large amount of information.

In some circumstances the law allows us to refuse a request, for example where giving access would unreasonably affect another person's privacy. If we refuse, we will tell you why in writing and explain how to complain.

Direct marketing and how to opt out

We may send you emails, SMS messages or, occasionally, calls about new products, special offers, masterclasses and events. We only do this where you have given us your details and have not opted out.

You can opt out at any time by clicking the unsubscribe link in any marketing email, replying STOP to a marketing SMS, or emailing sales@bbqspitrotisseries.com.au. We will action your request promptly.

Opting out of marketing does not stop us sending you messages about an order you have placed, such as order confirmations, dispatch notifications and delivery updates. If you ask us where we obtained your details from, we will tell you if it is reasonable and practicable to do so.

Making a privacy complaint

If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please tell us first so we have a chance to put it right.

Email sales@bbqspitrotisseries.com.au with "Privacy complaint" in the subject line, or write to the Privacy Officer at 59 Brunel Road, Seaford, VIC 3198. Please describe what happened and what outcome you are looking for.

We will acknowledge your complaint within [5 business days] and aim to give you a written response within 30 days. If we need longer, we will tell you why.

Changes to this policy, and how to contact us

We may update this policy from time to time. The current version is always available at bbqspitrotisseries.com.au/privacy-policy, and the date it was last updated appears at the top.

For any question about this policy or about how we handle your personal information:

BBQ Spit Rotisseries
59 Brunel Road, Seaford, VIC 3198
sales@bbqspitrotisseries.com.au
1300 002 771

Showroom hours: Monday to Friday 8:30am – 5:00pm, Saturday 9:00am – 3:00pm, closed Sunday.