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Essential Tools for the Ultimate Outdoor Cooking Experience

BBQ Apparel

BBQ Gloves

Cutting Boards

Fire Starter Accessories

Knife Sharpeners

Knives & Sharpeners

Yeti Drinkware

556 Products Found

Luer Needles 14Gx1 -12 Pack by Bainbridge

Luer Needles 14Gx1 -12 Pack by Bainbridge hover

Luer Needles 14Gx1 -12 Pack by Bainbridge

$40.00

Knives Chefs Knife 30cm / Global GF-35

Knives Chefs Knife 30cm / Global GF-35 hover

Knives Chefs Knife 30cm / Global GF-35

$199.95

Limited Stock

Knives Boning Knife16cm / Global GS-21

Knives Boning Knife16cm / Global GS-21 hover

Knives Boning Knife16cm / Global GS-21

$109.95

Limited Stock

K-Type Probe for Multi-Type Digital Thermocouple Thermometer

K-Type Probe for Multi-Type Digital Thermocouple Thermometer hover

K-Type Probe for Multi-Type Digital Thermocouple Thermometer

$29.00

Food Probe Thermistor temperature Probe | Fireboard

Food Probe Thermistor temperature Probe | Fireboard hover

Food Probe Thermistor temperature Probe | Fireboard

$30.00

Limited Stock

Flexible Filleting Knife 16cm - Victorinox

Flexible Filleting Knife 16cm - Victorinox hover

Flexible Filleting Knife 16cm - Victorinox

$53.95

Limited Stock

Flaming Coals TempMaster Pro 12volt Transformer

Flaming Coals TempMaster Pro 12volt Transformer hover

Flaming Coals TempMaster Pro 12volt Transformer

$24.95

Fireplace Wood Holder | Log Holder

Fireplace Wood Holder | Log Holder hover

Fireplace Wood Holder | Log Holder

$139.00

Limited Stock

FireBoard Pro Series Ambient Probe

FireBoard Pro Series Ambient Probe hover

FireBoard Pro Series Ambient Probe

$60.00

FireBoard Drive Blower G3

FireBoard Drive Blower G3 hover

FireBoard Drive Blower G3

$140.00

Limited Stock

Fire Place Wood Poker by Outdoor Magic

Fire Place Wood Poker by Outdoor Magic hover

Fire Place Wood Poker by Outdoor Magic

$27.50

EZ-Clean Grease & Ash Keg Liners" - 5 Pack | Traeger

EZ-Clean Grease & Ash Keg Liners" - 5 Pack | Traeger hover

EZ-Clean Grease & Ash Keg Liners" - 5 Pack | Traeger

$29.00

Electric Knife Sharpener 2 Stage Edge Master

Electric Knife Sharpener 2 Stage Edge Master hover

Electric Knife Sharpener 2 Stage Edge Master

$99.95

Limited Stock

Deluxe Poultry Shears - Avanti

Deluxe Poultry Shears - Avanti hover

Deluxe Poultry Shears - Avanti

$39.95

Limited Stock

Cutlery Roll Bag by Victorinox

Cutlery Roll Bag by Victorinox hover

Cutlery Roll Bag by Victorinox

$159.00

Limited Stock

Cooks Knife 22cm - Victorinox

Cooks Knife 22cm - Victorinox hover

Cooks Knife 22cm - Victorinox

$82.95

Limited Stock

Cooks Knife 13cm / Global GS-3

Cooks Knife 13cm / Global GS-3 hover

Cooks Knife 13cm / Global GS-3

$89.95

Limited Stock

Classic Cooks Knife 20cm / Global G-2

Classic Cooks Knife 20cm / Global G-2 hover

Classic Cooks Knife 20cm / Global G-2

$109.95

Limited Stock

Classic Cooks Knife 18cm blade length / Global GS98

Classic Cooks Knife 18cm blade length / Global GS98 hover

Classic Cooks Knife 18cm blade length / Global GS98

$148.95

Limited Stock

Charcoal Basket-Napoleon

Charcoal Basket-Napoleon hover

Charcoal Basket-Napoleon

$46.95

Limited Stock

Cast Iron Fire Wood Tongs by Outdoor Magic

Cast Iron Fire Wood Tongs by Outdoor Magic hover

Cast Iron Fire Wood Tongs by Outdoor Magic

$39.00

Carnivore Collective #32 Mincer Plate

Carnivore Collective #32 Mincer Plate hover

Carnivore Collective #32 Mincer Plate

From $39.95

Carnivore Collective #22 Mincer Plate

Carnivore Collective #22 Mincer Plate hover

Carnivore Collective #22 Mincer Plate

From $34.95

Camp Oven 42cm Lid Lifter | Flaming Coals

Camp Oven 42cm Lid Lifter | Flaming Coals hover

Camp Oven 42cm Lid Lifter | Flaming Coals

$9.95

Boning Knife Fibrox Handle 12cm by Victorinox

Boning Knife Fibrox Handle 12cm by Victorinox hover

Boning Knife Fibrox Handle 12cm by Victorinox

$47.95

Limited Stock

Boning Knife - Curved Safety Grip with Narrow Blade by Victorinox

Boning Knife - Curved Safety Grip with Narrow Blade by Victorinox hover

Boning Knife - Curved Safety Grip with Narrow Blade by Victo

$49.95

Limited Stock

Boning Knife - Curved and Pitted Blade by Victorinox

Boning Knife - Curved and Pitted Blade by Victorinox hover

Boning Knife - Curved and Pitted Blade by Victorinox

$64.95

Limited Stock

Auspit Bag- Black Handles

Auspit Bag- Black Handles hover

Auspit Bag- Black Handles

$39.95

Limited Stock

Ambient Temperature Probe | Fireboard

Ambient Temperature Probe | Fireboard hover

Ambient Temperature Probe | Fireboard

$30.00

9cm Paring Knife / Global GS-38

9cm Paring Knife / Global GS-38 hover

9cm Paring Knife / Global GS-38

$67.95

Limited Stock

7 piece Apprentice Roll Kit by Victorinox

7 piece Apprentice Roll Kit by Victorinox hover

7 piece Apprentice Roll Kit by Victorinox

$289.00

Limited Stock

4-sensor Wireless Meat Thermometer | The Meat Stick

4-sensor Wireless Meat Thermometer | The Meat Stick hover

4-sensor Wireless Meat Thermometer | The Meat Stick

$200.00

Limited Stock

14cm Vegetable Knife / Global GS-5

14cm Vegetable Knife / Global GS-5 hover

14cm Vegetable Knife / Global GS-5

$99.00

Limited Stock

3M Bayonet Hose with 3/8 SAE Connection | Sizzler and Galleymate Compatibility

3M Bayonet Hose with 3/8 SAE Connection | Sizzler and Galleymate Compatibility hover

3M Bayonet Hose with 3/8 SAE Connection | Sizzler and Galley

$65.00

1.5m Bayonet Braided Gas Hose with 3/8 SAE connection - Sizzler

1.5m Bayonet Braided Gas Hose with 3/8 SAE connection - Sizzler hover

1.5m Bayonet Braided Gas Hose with 3/8 SAE connection - Sizz

$59.00

Limited Stock

Commercial Grade High Temperature Food Handling Gloves|Neo Heat 250

Commercial Grade High Temperature Food Handling Gloves|Neo Heat 250 hover

Commercial Grade High Temperature Food Handling Gloves|Neo H

$27.50

Commercial Grade High Heat Food Handling Gloves|Neo Heat 350

Commercial Grade High Heat Food Handling Gloves|Neo Heat 350 hover

Commercial Grade High Heat Food Handling Gloves|Neo Heat 350

$79.00

Black Nitrile Gloves | Extra Large

Black Nitrile Gloves | Extra Large hover

Black Nitrile Gloves | Extra Large

$29.95

Heat Resistant Polycotton Liner Gloves - Large 3 Pairs by Pro Val

Heat Resistant Polycotton Liner Gloves - Large 3 Pairs by Pro Val hover

Heat Resistant Polycotton Liner Gloves - Large 3 Pairs by Pr

RRP ~~$11.10~~ Now $9.90 You Save $1

Sale

Heat Resistant Polycotton Liner Gloves - Large 12 Pairs by Pro Val

Heat Resistant Polycotton Liner Gloves - Large 12 Pairs by Pro Val hover

Heat Resistant Polycotton Liner Gloves - Large 12 Pairs by P

RRP ~~$44.40~~ Now $34.90 You Save $9

Sale

Heat Resistant Polycotton Liner Gloves - Large 1 pair by Pro Val

Heat Resistant Polycotton Liner Gloves - Large 1 pair by Pro Val hover

Heat Resistant Polycotton Liner Gloves - Large 1 pair by Pro

$3.70

Yeti Tundra 35 hover

Yeti Tundra 35

From $400.00

Vogue Oyster Knife

Vogue Oyster Knife hover

Vogue Oyster Knife

$7.60

Limited Stock

Tahoma Auto-Feed 900 Cover | Oklahoma Joe's

Tahoma Auto-Feed 900 Cover | Oklahoma Joe's hover

Tahoma Auto-Feed 900 Cover | Oklahoma Joe's

$128.00

Limited Stock

Silicon Basting Brush

Silicon Basting Brush hover

Silicon Basting Brush

From $4.00

Rambler Table Top Charcoal Grill Cover | Oklahoma Joe

Rambler Table Top Charcoal Grill Cover | Oklahoma Joe hover

Rambler Table Top Charcoal Grill Cover | Oklahoma Joe

$93.50

Limited Stock

Meat Probe 1 ( Black ) | Traeger

Meat Probe 1 ( Black ) | Traeger hover

Meat Probe 1 ( Black ) | Traeger

$29.95

Masterbuilt Lump Charcoal Bag 7.26 kg

Masterbuilt Lump Charcoal Bag 7.26 kg hover

Masterbuilt Lump Charcoal Bag 7.26 kg

$49.95

Manual Meat Tenderizer | Carnivore Collective

Manual Meat Tenderizer | Carnivore Collective hover

Manual Meat Tenderizer | Carnivore Collective

$249.95

Limited Stock

Magnetic Base | Fireboard

Magnetic Base | Fireboard hover

Magnetic Base | Fireboard

$55.00

Limited Stock

Kamado Joe Junior Cover

Kamado Joe Junior Cover hover

Kamado Joe Junior Cover

$79.95

Limited Stock

Kamado Joe Heavy Duty Grill Cover | Big Joe

Kamado Joe Heavy Duty Grill Cover | Big Joe hover

Kamado Joe Heavy Duty Grill Cover | Big Joe

$149.95

Limited Stock

Kamado Joe Heavy Duty Cover | Classic Joe

Kamado Joe Heavy Duty Cover | Classic Joe hover

Kamado Joe Heavy Duty Cover | Classic Joe

$139.95

Instant Brick Castable Cement by Fire Wise

Instant Brick Castable Cement by Fire Wise hover

Instant Brick Castable Cement by Fire Wise

$65.00

Hotspot Ready To Use Mortar

Hotspot Ready To Use Mortar hover

Hotspot Ready To Use Mortar

$18.35

Hamburger Press | Carnivore Collective

Hamburger Press | Carnivore Collective hover

Hamburger Press | Carnivore Collective

$249.95

Limited Stock

Flaming Coals Porkinator Hat & Porkinator Pork Rub Bundle

Flaming Coals Porkinator Hat & Porkinator Pork Rub Bundle hover

Flaming Coals Porkinator Hat & Porkinator Pork Rub Bundle

$45.00

Flaming Coals Hat Gyros BBQ + Greek Gyros BBQ Seasoning

Flaming Coals Hat Gyros BBQ + Greek Gyros BBQ Seasoning hover

Flaming Coals Hat Gyros BBQ + Greek Gyros BBQ Seasoning

$45.00

EZ Temp Oven Thermometer Probe

EZ Temp Oven Thermometer Probe hover

EZ Temp Oven Thermometer Probe

$14.95

EZ Temp Meat Thermometer Probe

EZ Temp Meat Thermometer Probe hover

EZ Temp Meat Thermometer Probe

$14.95

Deluxe Baster Set | Avanti

Deluxe Baster Set | Avanti hover

Deluxe Baster Set | Avanti

$29.95

Limited Stock

Cut Resistant Gloves Level 5 | ChefTech Kitchen Gloves

Cut Resistant Gloves Level 5 | ChefTech Kitchen Gloves hover

Cut Resistant Gloves Level 5 | ChefTech Kitchen Gloves

$14.95

Crystal Clear Fireplace Glass Cleaner 200mL

Crystal Clear Fireplace Glass Cleaner 200mL hover

Crystal Clear Fireplace Glass Cleaner 200mL

$25.00

Cotton Butchers Twine|String 80 meters - Avanti

Cotton Butchers Twine|String 80 meters - Avanti hover

Cotton Butchers Twine|String 80 meters - Avanti

$14.00

Carnivore Collective 30L Vertical Electric Sausage Stuffer

Carnivore Collective 30L Vertical Electric Sausage Stuffer hover

Carnivore Collective 30L Vertical Electric Sausage Stuffer

$1,499.95

Limited Stock

Butchers Twine with Cutter - White by Avanti

Butchers Twine with Cutter - White by Avanti hover

Butchers Twine with Cutter - White by Avanti

$6.95

Browning Reversible Fleece Beanie

Browning Reversible Fleece Beanie hover

Browning Reversible Fleece Beanie

$30.00

Limited Stock

Bronco Pro Drum Smoker Cover | Oklahoma Joe's

Bronco Pro Drum Smoker Cover | Oklahoma Joe's hover

Bronco Pro Drum Smoker Cover | Oklahoma Joe's

$96.00

Limited Stock

Bronco Drum Cover for Oklahoma Joe's Smoker

Bronco Drum Cover for Oklahoma Joe's Smoker hover

Bronco Drum Cover for Oklahoma Joe's Smoker

$118.00

Limited Stock

Black Silicone Basting Brush

Black Silicone Basting Brush hover

Black Silicone Basting Brush

$4.00

Black Patch Stove Putty by Rubbedin

Black Patch Stove Putty by Rubbedin hover

Black Patch Stove Putty by Rubbedin

$23.95

Black Beauty Cast Iron Stove Polish | Fire Wise

Black Beauty Cast Iron Stove Polish | Fire Wise hover

Black Beauty Cast Iron Stove Polish | Fire Wise

$18.00

BBQ Magic BBQ Cleaner and Degreaser

BBQ Magic BBQ Cleaner and Degreaser hover

BBQ Magic BBQ Cleaner and Degreaser

$14.95

BBQ Cleaning Kit Combo Pack by Magic

BBQ Cleaning Kit Combo Pack by Magic hover

BBQ Cleaning Kit Combo Pack by Magic

RRP ~~$43.95~~ Now $35.00 You Save $8

Sale

Limited Stock

Auspit Carry Bag with Silver Handles

Auspit Carry Bag with Silver Handles hover

Auspit Carry Bag with Silver Handles

$39.95

Limited Stock

Auspit Carry Bag with Gold Handles

Auspit Carry Bag with Gold Handles hover

Auspit Carry Bag with Gold Handles

$39.95

Auspit Camping Tool Bag

Auspit Camping Tool Bag hover

Auspit Camping Tool Bag

$29.95

Aluminium Carving Tray | Vogue

Aluminium Carving Tray | Vogue hover

Aluminium Carving Tray | Vogue

$69.00

Limited Stock

Acacia Wood Long Grain Cutting Board by Peer Sorenson

Acacia Wood Long Grain Cutting Board by Peer Sorenson hover

Acacia Wood Long Grain Cutting Board by Peer Sorenson

$139.00

Limited Stock

Acacia Wood Long Grain Cutting

Acacia Wood Long Grain Cutting hover

Acacia Wood Long Grain Cutting

$75.95

Limited Stock

#32 Meat Mincer | Carnivore Collective

#32 Meat Mincer | Carnivore Collective hover

#32 Meat Mincer | Carnivore Collective

$1,199.95

Limited Stock

Meat - Ultimate Companion Book

Meat - Ultimate Companion Book hover

Meat - Ultimate Companion Book

$99.00

Limited Stock

Carnivore Collective 13L Mixing Food Tub

Carnivore Collective 13L Mixing Food Tub hover

Carnivore Collective 13L Mixing Food Tub

$19.95

Limited Stock

Barbecue Unplugged by Bob Hart

Barbecue Unplugged by Bob Hart hover

Barbecue Unplugged by Bob Hart

RRP ~~$34.95~~ Now $14.95 You Save $20

Sale

Barbecue Like a Boss Cookbook | Adam Roberts

Barbecue Like a Boss Cookbook | Adam Roberts hover

Barbecue Like a Boss Cookbook | Adam Roberts

$49.00

Barbecue Gourmand by Bob Hart

Barbecue Gourmand by Bob Hart hover

Barbecue Gourmand by Bob Hart

RRP ~~$34.95~~ Now $17.00 You Save $17

Sale

Barbecue Fusion Cookbook | Adam Roberts

Barbecue Fusion Cookbook | Adam Roberts hover

Barbecue Fusion Cookbook | Adam Roberts

$59.00

Cyprus Spit Roaster Cover | Flaming Coals

Cyprus Spit Roaster Cover | Flaming Coals hover

Cyprus Spit Roaster Cover | Flaming Coals

$59.95

2x S/S Spit Roast Souvlaki Gyros Disc/Plate - 22mm Round Collar - Flaming Coals

2x S/S Spit Roast Souvlaki Gyros Disc/Plate - 22mm Round Collar - Flaming Coals hover

2x S/S Spit Roast Souvlaki Gyros Disc/Plate - 22mm Round Col

$39.95

2x Souvlaki S/S Gyros Disk: 3mm Thick-22mm Round - Flaming Coals

2x Souvlaki S/S Gyros Disk: 3mm Thick-22mm Round - Flaming Coals hover

2x Souvlaki S/S Gyros Disk: 3mm Thick-22mm Round - Flaming C

$55.95

Stainless Steel BBQ Hotplate 400mm x 480mm

Stainless Steel BBQ Hotplate 400mm x 480mm hover

Stainless Steel BBQ Hotplate 400mm x 480mm

$119.00

Charcoal Pan - Suits Flaming Coals XL Cyprus Spit 835mm x 495mm x 80mm

Charcoal Pan - Suits Flaming Coals XL Cyprus Spit 835mm x 495mm x 80mm hover

Charcoal Pan - Suits Flaming Coals XL Cyprus Spit 835mm x 49

$119.95

Charcoal Pan - Suits Flaming Coals Cyprus Spit - 670x295x80

Charcoal Pan - Suits Flaming Coals Cyprus Spit - 670x295x80 hover

Charcoal Pan - Suits Flaming Coals Cyprus Spit - 670x295x80

$99.95

Sizzler BBQ Utensil Tray

Sizzler BBQ Utensil Tray hover

Sizzler BBQ Utensil Tray

$60.00

1500mm Stainless Steel Braided Gas Hose with Regulator | Flaming Coals

1500mm Stainless Steel Braided Gas Hose with Regulator | Flaming Coals hover

1500mm Stainless Steel Braided Gas Hose with Regulator | Fla

$55.00

Heat Resistant Gloves | Long Sleeve BBQ Gloves

Heat Resistant Gloves | Long Sleeve BBQ Gloves hover

Heat Resistant Gloves | Long Sleeve BBQ Gloves

$39.95

Heat Proof Leather Gloves

Heat Proof Leather Gloves hover

Heat Proof Leather Gloves

$29.95

Cast Iron Burger Grill Press - Flaming Coals

Cast Iron Burger Grill Press - Flaming Coals hover

Cast Iron Burger Grill Press - Flaming Coals

$48.95

SnS Grill Leather Cooking Gloves

SnS Grill Leather Cooking Gloves hover

SnS Grill Leather Cooking Gloves

$29.00

Hardcore Carnivore High Heat Gloves

Hardcore Carnivore High Heat Gloves hover

Hardcore Carnivore High Heat Gloves

$39.95

Our general accessories cover everything you need for your BBQ, Smoker, spit rotisserie or pizza oven. We have a wide range of general accessories including knives, BBQ covers, thermometers, gloves, pots, trays, gas hoses, and charcoal pans.

If you want advice on general accessories, feel free to call our staff on 1300 002 771

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BBQ Spit Rotisseries’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BBQ Spit Rotisseries’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 59 Brunel Road, Seaford, VIC, 3198. Our ABN is 24633064311. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

BBQ Spit Rotisseries (ABN 24 633 064 311) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains what personal information we collect, why we collect it, who we share it with, and how you can access it, correct it or complain about how we have handled it. It applies to our website at bbqspitrotisseries.com.au, our Seaford showroom, our phone and email support, and our listings on third-party marketplaces.

In this policy, "we", "us" and "our" mean BBQ Spit Rotisseries of 59 Brunel Road, Seaford, VIC 3198.

This policy was last updated on 17/9/2026.

What personal information we collect

The information we collect depends on how you deal with us. It may include:

Contact and account details: your name, business name, email address, phone number, delivery and billing addresses, and the login details for any account you create on our website.
Order and transaction details: the products you have bought, quoted or enquired about, order and invoice numbers, delivery instructions, and your purchase history with us.
Payment details: we do not store full credit card numbers. Card payments are processed by our payment providers, and finance applications are handled by ZipMoney, Afterpay, Stripe or PayPal under their own privacy policies.
Recordings of telephone calls: see "Recording of telephone calls" below.
Service and warranty information: fault descriptions, photographs and serial numbers you send us to support a warranty claim or repair.
Marketing information: your subscription preferences, and whether you opened or clicked our emails.
Website and device information: your IP address, browser and device type, the pages you viewed, how you reached our site, and information collected through cookies and similar technologies.
Showroom visits: Our Seaford showroom is monitored by closed-circuit television for security purposes.

We do not seek to collect sensitive information (such as health or financial hardship information) and ask that you do not send it to us unless we have asked for it.

How we collect it

Wherever it is reasonable and practicable, we collect personal information directly from you, when you place an order, create an account, request a quote, call or email us, subscribe to our newsletter, enter a competition, book a masterclass, or visit our showroom.

We also collect information automatically when you use our website, through cookies, analytics tools and advertising pixels.

Sometimes we receive your information from a third party, including online marketplaces you have ordered through, payment and finance providers, delivery carriers, and our suppliers where a warranty claim is being handled on your behalf. Where we collect your information from someone other than you, we take reasonable steps to make sure you know we hold it and why.

Why we collect and use it

We collect, hold and use personal information so we can:

process, fulfil and deliver your order, and arrange assembly or depot collection where applicable
take payment and, where you have applied for it, pass your application to a finance provider
answer your enquiries, provide product advice, and handle returns, warranty claims and repairs
keep you informed about the progress of your order
train and monitor our team so the service you receive is accurate and consistent
manage your account, our records and our internal administration
send you marketing about our products, events and offers, where you have not opted out
understand how our website and advertising perform, and improve our range and service
meet our obligations under Australian consumer, tax and other laws

If you choose not to give us the information we ask for, we may not be able to process your order, arrange delivery or assist with a warranty claim.

Recording of telephone calls

We record inbound and outbound telephone calls for training, quality assurance and monitoring purposes, and to keep an accurate record of orders, delivery arrangements, product advice and warranty discussions.

You will be told at the start of a call that it is being recorded. If you would prefer your call not to be recorded, please tell the team member you are speaking with and we will offer an alternative, such as continuing by email or arranging a call back on an unrecorded line.

Call recordings may contain personal information including your name, contact details, address and order details. They are stored securely within our telephone system, access is limited to authorised staff and management, and they are retained for 12 months before being deleted.

We do not use call recordings for marketing, and we will not publish or share a recording of your call without your consent, except where we are required or permitted by law to do so. You can request access to a recording of your own call using the contact details at the end of this policy.

Cookies, analytics and advertising

A cookie is a small file placed on your device that lets a website recognise you and remember your preferences. We use cookies and similar technologies to keep your cart working, remember you between visits, measure how our website performs, and show you relevant advertising.

The main tools we use are:

Tool	What it does
Google Analytics 4	Measures site traffic, the pages you view and how you reached us
Google Tag Manager	Manages the tags that run the tools listed here
Meta (Facebook) Pixel	Measures the performance of our Facebook and Instagram advertising and lets us show ads to people who have visited our site
Klaviyo	Manages our email marketing and measures whether our emails are opened and clicked

Most browsers accept cookies automatically, but you can change your browser settings to refuse or delete them. Some parts of our website, including checkout, may not work properly if you do. You can opt out of personalised Google advertising through Google's Ads Settings, and out of personalised Meta advertising through your Facebook or Instagram ad preferences.

We disclose personal information only where it is necessary to run our business or where the law requires it. This may include:

Delivery carriers and depots, so your order can be delivered or collected
Payment and finance providers, including PayPal, ZipMoney, Stripe and Afterpay, to process your payment or application
Online marketplaces, where you have placed your order through one
Suppliers and manufacturers, where your warranty claim or spare part request has to be handled by them
Technology and marketing providers who operate our website, email, telephone and analytics systems on our behalf
Our professional advisers, such as accountants, auditors and lawyers
Government agencies, courts and law enforcement, where we are required or authorised by law to disclose

We require our service providers to protect your information and to use it only for the purpose we engaged them for.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Overseas disclosure

Some of the providers we use store or process personal information outside Australia. The countries in which those recipients are likely to be located include the United States and Canada, Ireland, Singapore or the Philippines.

Before disclosing your information to an overseas recipient, we take reasonable steps to ensure it will be handled consistently with the Australian Privacy Principles.

How we keep your information secure, and how long we keep it

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include password-protected systems, restricted staff access, secure hosting, encrypted connections on our website, and physical security at our premises.

No method of transmitting or storing information is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires. Order, invoice and tax records are kept for at least 7 years in line with our record-keeping obligations. Call recordings are kept for 12 months. When information is no longer needed, we destroy it or de-identify it.

Data breaches

If a data breach occurs that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme, and we will tell you what steps you can take to protect yourself.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and you can ask us to correct it if it is wrong, out of date or incomplete. Email sales@bbqspitrotisseries.com.au or write to us at the address at the end of this policy.

We will ask you to verify your identity before we release any information. We aim to respond within 30 days. There is no fee for making a request, though we may charge a reasonable fee for the cost of supplying a large amount of information.

In some circumstances the law allows us to refuse a request, for example where giving access would unreasonably affect another person's privacy. If we refuse, we will tell you why in writing and explain how to complain.

Direct marketing and how to opt out

We may send you emails, SMS messages or, occasionally, calls about new products, special offers, masterclasses and events. We only do this where you have given us your details and have not opted out.

You can opt out at any time by clicking the unsubscribe link in any marketing email, replying STOP to a marketing SMS, or emailing sales@bbqspitrotisseries.com.au. We will action your request promptly.

Opting out of marketing does not stop us sending you messages about an order you have placed, such as order confirmations, dispatch notifications and delivery updates. If you ask us where we obtained your details from, we will tell you if it is reasonable and practicable to do so.

Making a privacy complaint

If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please tell us first so we have a chance to put it right.

Email sales@bbqspitrotisseries.com.au with "Privacy complaint" in the subject line, or write to the Privacy Officer at 59 Brunel Road, Seaford, VIC 3198. Please describe what happened and what outcome you are looking for.

We will acknowledge your complaint within [5 business days] and aim to give you a written response within 30 days. If we need longer, we will tell you why.

Changes to this policy, and how to contact us

We may update this policy from time to time. The current version is always available at bbqspitrotisseries.com.au/privacy-policy, and the date it was last updated appears at the top.

For any question about this policy or about how we handle your personal information:

BBQ Spit Rotisseries
59 Brunel Road, Seaford, VIC 3198
sales@bbqspitrotisseries.com.au
1300 002 771

Showroom hours: Monday to Friday 8:30am – 5:00pm, Saturday 9:00am – 3:00pm, closed Sunday.