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Essential Tools for the Ultimate Outdoor Cooking Experience

BBQ Apparel

BBQ Gloves

Cutting Boards

Fire Starter Accessories

Knife Sharpeners

Knives & Sharpeners

Yeti Drinkware

556 Products Found

Pizza Oven Cover (PO006-12 Model) - Flaming Coals

Pizza Oven Cover (PO006-12 Model) - Flaming Coals hover

Pizza Oven Cover (PO006-12 Model) - Flaming Coals

$109.95

YETI Rambler Bottle 26oz

YETI Rambler Bottle 26oz hover

YETI Rambler Bottle 26oz

From $55.00

Yeti Rambler Bottle 18 oz

Yeti Rambler Bottle 18 oz hover

Yeti Rambler Bottle 18 oz

From $50.00

Yeti Rambler 20oz Tumbler w/MagSlider

Yeti Rambler 20oz Tumbler w/MagSlider hover

Yeti Rambler 20oz Tumbler w/MagSlider

From $40.00

Yeti Rambler 12oz Bottle w/ Hot Shot Cap

Yeti Rambler 12oz Bottle w/ Hot Shot Cap hover

Yeti Rambler 12oz Bottle w/ Hot Shot Cap

From $40.00

Yeti Rambler 10oz Wine Tumbler

Yeti Rambler 10oz Wine Tumbler hover

Yeti Rambler 10oz Wine Tumbler

From $35.00

YETI ICE 2LB/4LB

YETI ICE 2LB/4LB hover

YETI ICE 2LB/4LB

From $25.00

Yeti Daytrip Lunch Box

Yeti Daytrip Lunch Box hover

Yeti Daytrip Lunch Box

From $110.00

Xtreme Edge Case | Warthog Sharpeners

Xtreme Edge Case | Warthog Sharpeners hover

Xtreme Edge Case | Warthog Sharpeners

RRP ~~$28.00~~ Now $15.00 You Save $13

Sale

Woodheater Solid Steel Charcoal Scraper Tool | Outdoor Magic

Woodheater Solid Steel Charcoal Scraper Tool | Outdoor Magic hover

Woodheater Solid Steel Charcoal Scraper Tool | Outdoor Magic

$20.50

Limited Stock

Wood Fired Pizza Oven Rake/ Charcoal Rake By Flaming Coals

Wood Fired Pizza Oven Rake/ Charcoal Rake By Flaming Coals hover

Wood Fired Pizza Oven Rake/ Charcoal Rake By Flaming Coals

$20.95

Wood Fired Pizza Oven Rake | Charcoal Rake -XL

Wood Fired Pizza Oven Rake | Charcoal Rake -XL hover

Wood Fired Pizza Oven Rake | Charcoal Rake -XL

$30.00

Limited Stock

Winchester 12G Mini-pull Shotgun Cleaning Kit

Winchester 12G Mini-pull Shotgun Cleaning Kit hover

Winchester 12G Mini-pull Shotgun Cleaning Kit

$45.00

Limited Stock

Whole Hog BBQ Book: The Gospel of Carolina BBQ

Whole Hog BBQ Book: The Gospel of Carolina BBQ hover

Whole Hog BBQ Book: The Gospel of Carolina BBQ

RRP ~~$75.00~~ Now $65.00 You Save $10

Sale

Limited Stock

Warthog V Sharp A4 Gunmetal Gray

Warthog V Sharp A4 Gunmetal Gray hover

Warthog V Sharp A4 Gunmetal Gray

$139.00

Limited Stock

Warthog V Sharp A4 Elite Gunmetal Grey

Warthog V Sharp A4 Elite Gunmetal Grey hover

Warthog V Sharp A4 Elite Gunmetal Grey

$169.00

Warthog V Sharp A4 Elite Black

Warthog V Sharp A4 Elite Black hover

Warthog V Sharp A4 Elite Black

$169.00

Warthog V Sharp A4 Black

Warthog V Sharp A4 Black hover

Warthog V Sharp A4 Black

$139.00

Vogue Reversible Cast Iron Double Sided Griddle Pan

Vogue Reversible Cast Iron Double Sided Griddle Pan hover

Vogue Reversible Cast Iron Double Sided Griddle Pan

$60.00

Vogue Kitchen Tongs 405mm | Vogue

Vogue Kitchen Tongs 405mm | Vogue hover

Vogue Kitchen Tongs 405mm | Vogue

$12.50

Upright Pillars x2 and Support Brackets x2 | Flaming Coals

Upright Pillars x2 and Support Brackets x2 | Flaming Coals hover

Upright Pillars x2 and Support Brackets x2 | Flaming Coals

$60.00

Upright Pillar Bracket for DIY Spit Rotisserie | Flaming Coals

Upright Pillar Bracket for DIY Spit Rotisserie | Flaming Coals hover

Upright Pillar Bracket for DIY Spit Rotisserie | Flaming Coa

$15.00

Tuffy Stone Cool Smoke: The Art of Great Barbecue Book

Tuffy Stone Cool Smoke: The Art of Great Barbecue Book hover

Tuffy Stone Cool Smoke: The Art of Great Barbecue Book

RRP ~~$79.00~~ Now $69.00 You Save $10

Sale

Limited Stock

Trussing Meat Needle - Curved

Trussing Meat Needle - Curved hover

Trussing Meat Needle - Curved

$14.95

Traditional Sharpening Steel 25cm | Vogue

Traditional Sharpening Steel 25cm | Vogue hover

Traditional Sharpening Steel 25cm | Vogue

$36.00

Limited Stock

Tiger Gloves Nitrile XL

Tiger Gloves Nitrile XL hover

Tiger Gloves Nitrile XL

$19.95

Tiger Gloves Nitrile Large

Tiger Gloves Nitrile Large hover

Tiger Gloves Nitrile Large

$19.95

Temples of BBQ by Lance Rosen

Temples of BBQ by Lance Rosen hover

Temples of BBQ by Lance Rosen

$49.00

Taco Holder and Tortilla Press Combo Pack

Taco Holder and Tortilla Press Combo Pack hover

Taco Holder and Tortilla Press Combo Pack

RRP ~~$58.95~~ Now $53.00 You Save $5

Sale

Limited Stock

Taco Al Pastor Spit Stand | Stainless Steel

Taco Al Pastor Spit Stand | Stainless Steel hover

Taco Al Pastor Spit Stand | Stainless Steel

$34.95

Stainless Steel Skewer Support Bracket - 25mm x 25mm post

Stainless Steel Skewer Support Bracket - 25mm x 25mm post hover

Stainless Steel Skewer Support Bracket - 25mm x 25mm post

$15.00

Stainless Steel Pizza Oven Brush - Flaming Coals

Stainless Steel Pizza Oven Brush - Flaming Coals hover

Stainless Steel Pizza Oven Brush - Flaming Coals

$69.95

Stainless Steel Meat Hook 4in | Vogue

Stainless Steel Meat Hook 4in | Vogue hover

Stainless Steel Meat Hook 4in | Vogue

$3.50

Stainless Steel Log Holder | Heat Deflector - Flaming Coals

Stainless Steel Log Holder | Heat Deflector - Flaming Coals hover

Stainless Steel Log Holder | Heat Deflector - Flaming Coals

$35.00

Stainless Steel Heavy Duty 1/6 Gastronorm Tray 100mm | Vogue

Stainless Steel Heavy Duty 1/6 Gastronorm Tray 100mm | Vogue hover

Stainless Steel Heavy Duty 1/6 Gastronorm Tray 100mm | Vogue

$12.00

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 65mm | Vogue

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 65mm | Vogue hover

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 65mm | Vogue

$25.00

Limited Stock

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 100mm | Vogue

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 100mm | Vogue hover

Stainless Steel Heavy Duty 1/2 Gastronorm Trays 100mm | Vogu

$36.00

Limited Stock

Stainless Steel Carving Tray 15cm Deep

Stainless Steel Carving Tray 15cm Deep hover

Stainless Steel Carving Tray 15cm Deep

$55.00

Limited Stock

Stainless Steel BBQ Tongs

Stainless Steel BBQ Tongs hover

Stainless Steel BBQ Tongs

RRP ~~$9.95~~ Now $5.95 You Save $4

Sale

Stainless Steel BBQ Spit Grill Rack | Vogue

Stainless Steel BBQ Spit Grill Rack | Vogue hover

Stainless Steel BBQ Spit Grill Rack | Vogue

$46.00

Limited Stock

Stainless Steel BBQ Cooling Rack 600 x 400mm | Vogue

Stainless Steel BBQ Cooling Rack 600 x 400mm | Vogue hover

Stainless Steel BBQ Cooling Rack 600 x 400mm | Vogue

$43.90

Limited Stock

Stainless Steel Basting Brush

Stainless Steel Basting Brush hover

Stainless Steel Basting Brush

$10.00

Stainless Steel Ash Shovel for Pizza Ovens & Fireplaces - Flaming Coals

Stainless Steel Ash Shovel for Pizza Ovens & Fireplaces - Flaming Coals hover

Stainless Steel Ash Shovel for Pizza Ovens & Fireplaces - Fl

$39.95

Stainless Steel Ash Scraper | Rake for Pizza Ovens and Fireplaces - Flaming Coals

Stainless Steel Ash Scraper | Rake for Pizza Ovens and Fireplaces - Flaming Coals hover

Stainless Steel Ash Scraper | Rake for Pizza Ovens and Firep

$39.95

Stainless Steel 1/3 Gastronorm Trays 150MM | Vogue

Stainless Steel 1/3 Gastronorm Trays 150MM | Vogue hover

Stainless Steel 1/3 Gastronorm Trays 150MM | Vogue

$25.00

Limited Stock

Stainless Steel 1/3 Gastronorm Tray 200MM | Vogue

Stainless Steel 1/3 Gastronorm Tray 200MM | Vogue hover

Stainless Steel 1/3 Gastronorm Tray 200MM | Vogue

$31.00

Limited Stock

Stainless Steel 1/1 Gastronorm Tray - 40mm | Vogue

Stainless Steel 1/1 Gastronorm Tray - 40mm | Vogue hover

Stainless Steel 1/1 Gastronorm Tray - 40mm | Vogue

$33.00

Limited Stock

Stainless Gastronorm Lid | Vogue

Stainless Gastronorm Lid | Vogue hover

Stainless Gastronorm Lid | Vogue

$25.00

Spit Skewer Guide Bush Collar With Screw

Spit Skewer Guide Bush Collar With Screw hover

Spit Skewer Guide Bush Collar With Screw

$12.50

Spit Roaster Skewer Bracket 25mm x 25mm (Support Side Only)

Spit Roaster Skewer Bracket 25mm x 25mm (Support Side Only) hover

Spit Roaster Skewer Bracket 25mm x 25mm (Support Side Only)

$15.00

Spit Roaster Mounting Bracket 25mm x 25mm (Motor Side Only)

Spit Roaster Mounting Bracket 25mm x 25mm (Motor Side Only) hover

Spit Roaster Mounting Bracket 25mm x 25mm (Motor Side Only)

$15.00

Spit Roaster Cleaning Brush and Shovel

Spit Roaster Cleaning Brush and Shovel hover

Spit Roaster Cleaning Brush and Shovel

$29.00

Spit Roast Skewer Support Bracket - Stainless Steel - Flaming Coals

Spit Roast Skewer Support Bracket - Stainless Steel - Flaming Coals hover

Spit Roast Skewer Support Bracket - Stainless Steel - Flamin

$20.00

Spit Roast Skewer Bracket - Flaming Coals

Spit Roast Skewer Bracket - Flaming Coals hover

Spit Roast Skewer Bracket - Flaming Coals

$15.00

Spit Kebab Kit Lid Lifter | Outdoor Magic

Spit Kebab Kit Lid Lifter | Outdoor Magic hover

Spit Kebab Kit Lid Lifter | Outdoor Magic

$15.00

Spartan Stainless Steel Spit Roaster Cover 1200 | Flaming Coals

Spartan Stainless Steel Spit Roaster Cover 1200 | Flaming Coals hover

Spartan Stainless Steel Spit Roaster Cover 1200 | Flaming Co

$69.95

SNS Grills Kettle Grill Cover

SNS Grills Kettle Grill Cover hover

SNS Grills Kettle Grill Cover

$79.00

Smoking Tube 300 x 50mm | Outdoor Magic

Smoking Tube 300 x 50mm | Outdoor Magic hover

Smoking Tube 300 x 50mm | Outdoor Magic

$39.00

Limited Stock

Smoker Tube 150 x 50mm | Outdoor Magic

Smoker Tube 150 x 50mm | Outdoor Magic hover

Smoker Tube 150 x 50mm | Outdoor Magic

$33.00

Skewer Support Bracket - Stainless Steel - Flaming Coals

Skewer Support Bracket - Stainless Steel - Flaming Coals hover

Skewer Support Bracket - Stainless Steel - Flaming Coals

$20.00

SINGLE JUMBO JAFFLE IRON 39CM by Wildtrak

SINGLE JUMBO JAFFLE IRON 39CM by Wildtrak hover

SINGLE JUMBO JAFFLE IRON 39CM by Wildtrak

$19.95

Limited Stock

Salami Charcuterie Bags Medium | Misty Gully

Salami Charcuterie Bags Medium | Misty Gully hover

Salami Charcuterie Bags Medium | Misty Gully

$35.00

Rotisserie Skewer Guide Bush - 8mm Rod Collar

Rotisserie Skewer Guide Bush - 8mm Rod Collar hover

Rotisserie Skewer Guide Bush - 8mm Rod Collar

$9.95

Rotisserie Grilling Book - 30 Recipes by Mike Vrobel

Rotisserie Grilling Book - 30 Recipes by Mike Vrobel hover

Rotisserie Grilling Book - 30 Recipes by Mike Vrobel

$49.00

Limited Stock

Riches & Baksh - The Rotisserie Grilling Cookbook

Riches & Baksh - The Rotisserie Grilling Cookbook hover

Riches & Baksh - The Rotisserie Grilling Cookbook

$49.95

Limited Stock

Restaurant Order Docket Holder 910mm | Vogue

Restaurant Order Docket Holder 910mm | Vogue hover

Restaurant Order Docket Holder 910mm | Vogue

$34.00

Limited Stock

Restaurant Order Docket Holder 600mm | Vogue

Restaurant Order Docket Holder 600mm | Vogue hover

Restaurant Order Docket Holder 600mm | Vogue

$34.00

Limited Stock

Restaurant Order Docket Holder 455mm | Vogue

Restaurant Order Docket Holder 455mm | Vogue hover

Restaurant Order Docket Holder 455mm | Vogue

$33.00

Limited Stock

Restaurant Order Docket Holder 1220mm | Vogue

Restaurant Order Docket Holder 1220mm | Vogue hover

Restaurant Order Docket Holder 1220mm | Vogue

$36.00

Limited Stock

Redgum Splits Smoking|Firewood 14kgs

Redgum Splits Smoking|Firewood 14kgs hover

Redgum Splits Smoking|Firewood 14kgs

$30.00

Recalibratable BBQ Smoker Thermometer Gauge - Small by Flaming Coals

Recalibratable BBQ Smoker Thermometer Gauge - Small by Flaming Coals hover

Recalibratable BBQ Smoker Thermometer Gauge - Small by Flami

$29.95

Premium Pizza Oven Cover for the PO010B Model - Flaming Coals

Premium Pizza Oven Cover for the PO010B Model - Flaming Coals hover

Premium Pizza Oven Cover for the PO010B Model - Flaming Coal

$119.95

Pizza Oven or BBQ Temperature Gauge - Thermometer by Flaming Coals

Pizza Oven or BBQ Temperature Gauge - Thermometer by Flaming Coals hover

Pizza Oven or BBQ Temperature Gauge - Thermometer by Flaming

$19.95

Pizza Dough Proofing Box With Lid by Cambro

Pizza Dough Proofing Box With Lid by Cambro hover

Pizza Dough Proofing Box With Lid by Cambro

RRP ~~$73.85~~ Now $69.00 You Save $4

Sale

Limited Stock

Pistol Grip Injector 50ml with Case - Flaming Coals

Pistol Grip Injector 50ml with Case - Flaming Coals hover

Pistol Grip Injector 50ml with Case - Flaming Coals

$59.00

Parrilla 885 BBQ Cover | Flaming Coals

Parrilla 885 BBQ Cover | Flaming Coals hover

Parrilla 885 BBQ Cover | Flaming Coals

$109.95

Parrilla 610 BBQ Cover | Flaming Coals

Parrilla 610 BBQ Cover | Flaming Coals hover

Parrilla 610 BBQ Cover | Flaming Coals

$99.95

Limited Stock

Paring Slim Knife | Mercer Culinary

Paring Slim Knife | Mercer Culinary hover

Paring Slim Knife | Mercer Culinary

$20.00

Limited Stock

Ozpig Big Pig Cover

Ozpig Big Pig Cover hover

Ozpig Big Pig Cover

$89.99

Limited Stock

Oyster Wheel and Knife Combo Pack - Flaming Coals

Oyster Wheel and Knife Combo Pack - Flaming Coals hover

Oyster Wheel and Knife Combo Pack - Flaming Coals

RRP ~~$48.95~~ Now $35.00 You Save $13

Sale

Oyster Wheel - Cooking / Serving Tray - 12 Serve - Flaming Coals

Oyster Wheel - Cooking / Serving Tray - 12 Serve - Flaming Coals hover

Oyster Wheel - Cooking / Serving Tray - 12 Serve - Flaming C

$29.00

Ooni Koda 2 Pro Cover

Ooni Koda 2 Pro Cover hover

Ooni Koda 2 Pro Cover

$95.00

Ooni Koda 16 Cover

Ooni Koda 16 Cover hover

Ooni Koda 16 Cover

$85.00

Limited Stock

Ooni Koda 12 Carry Cover

Ooni Koda 12 Carry Cover hover

Ooni Koda 12 Carry Cover

$70.00

Limited Stock

Our general accessories cover everything you need for your BBQ, Smoker, spit rotisserie or pizza oven. We have a wide range of general accessories including knives, BBQ covers, thermometers, gloves, pots, trays, gas hoses, and charcoal pans.

If you want advice on general accessories, feel free to call our staff on 1300 002 771

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BBQ Spit Rotisseries’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BBQ Spit Rotisseries’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 59 Brunel Road, Seaford, VIC, 3198. Our ABN is 24633064311. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

BBQ Spit Rotisseries (ABN 24 633 064 311) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains what personal information we collect, why we collect it, who we share it with, and how you can access it, correct it or complain about how we have handled it. It applies to our website at bbqspitrotisseries.com.au, our Seaford showroom, our phone and email support, and our listings on third-party marketplaces.

In this policy, "we", "us" and "our" mean BBQ Spit Rotisseries of 59 Brunel Road, Seaford, VIC 3198.

This policy was last updated on 17/9/2026.

What personal information we collect

The information we collect depends on how you deal with us. It may include:

Contact and account details: your name, business name, email address, phone number, delivery and billing addresses, and the login details for any account you create on our website.
Order and transaction details: the products you have bought, quoted or enquired about, order and invoice numbers, delivery instructions, and your purchase history with us.
Payment details: we do not store full credit card numbers. Card payments are processed by our payment providers, and finance applications are handled by ZipMoney, Afterpay, Stripe or PayPal under their own privacy policies.
Recordings of telephone calls: see "Recording of telephone calls" below.
Service and warranty information: fault descriptions, photographs and serial numbers you send us to support a warranty claim or repair.
Marketing information: your subscription preferences, and whether you opened or clicked our emails.
Website and device information: your IP address, browser and device type, the pages you viewed, how you reached our site, and information collected through cookies and similar technologies.
Showroom visits: Our Seaford showroom is monitored by closed-circuit television for security purposes.

We do not seek to collect sensitive information (such as health or financial hardship information) and ask that you do not send it to us unless we have asked for it.

How we collect it

Wherever it is reasonable and practicable, we collect personal information directly from you, when you place an order, create an account, request a quote, call or email us, subscribe to our newsletter, enter a competition, book a masterclass, or visit our showroom.

We also collect information automatically when you use our website, through cookies, analytics tools and advertising pixels.

Sometimes we receive your information from a third party, including online marketplaces you have ordered through, payment and finance providers, delivery carriers, and our suppliers where a warranty claim is being handled on your behalf. Where we collect your information from someone other than you, we take reasonable steps to make sure you know we hold it and why.

Why we collect and use it

We collect, hold and use personal information so we can:

process, fulfil and deliver your order, and arrange assembly or depot collection where applicable
take payment and, where you have applied for it, pass your application to a finance provider
answer your enquiries, provide product advice, and handle returns, warranty claims and repairs
keep you informed about the progress of your order
train and monitor our team so the service you receive is accurate and consistent
manage your account, our records and our internal administration
send you marketing about our products, events and offers, where you have not opted out
understand how our website and advertising perform, and improve our range and service
meet our obligations under Australian consumer, tax and other laws

If you choose not to give us the information we ask for, we may not be able to process your order, arrange delivery or assist with a warranty claim.

Recording of telephone calls

We record inbound and outbound telephone calls for training, quality assurance and monitoring purposes, and to keep an accurate record of orders, delivery arrangements, product advice and warranty discussions.

You will be told at the start of a call that it is being recorded. If you would prefer your call not to be recorded, please tell the team member you are speaking with and we will offer an alternative, such as continuing by email or arranging a call back on an unrecorded line.

Call recordings may contain personal information including your name, contact details, address and order details. They are stored securely within our telephone system, access is limited to authorised staff and management, and they are retained for 12 months before being deleted.

We do not use call recordings for marketing, and we will not publish or share a recording of your call without your consent, except where we are required or permitted by law to do so. You can request access to a recording of your own call using the contact details at the end of this policy.

Cookies, analytics and advertising

A cookie is a small file placed on your device that lets a website recognise you and remember your preferences. We use cookies and similar technologies to keep your cart working, remember you between visits, measure how our website performs, and show you relevant advertising.

The main tools we use are:

Tool	What it does
Google Analytics 4	Measures site traffic, the pages you view and how you reached us
Google Tag Manager	Manages the tags that run the tools listed here
Meta (Facebook) Pixel	Measures the performance of our Facebook and Instagram advertising and lets us show ads to people who have visited our site
Klaviyo	Manages our email marketing and measures whether our emails are opened and clicked

Most browsers accept cookies automatically, but you can change your browser settings to refuse or delete them. Some parts of our website, including checkout, may not work properly if you do. You can opt out of personalised Google advertising through Google's Ads Settings, and out of personalised Meta advertising through your Facebook or Instagram ad preferences.

We disclose personal information only where it is necessary to run our business or where the law requires it. This may include:

Delivery carriers and depots, so your order can be delivered or collected
Payment and finance providers, including PayPal, ZipMoney, Stripe and Afterpay, to process your payment or application
Online marketplaces, where you have placed your order through one
Suppliers and manufacturers, where your warranty claim or spare part request has to be handled by them
Technology and marketing providers who operate our website, email, telephone and analytics systems on our behalf
Our professional advisers, such as accountants, auditors and lawyers
Government agencies, courts and law enforcement, where we are required or authorised by law to disclose

We require our service providers to protect your information and to use it only for the purpose we engaged them for.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Overseas disclosure

Some of the providers we use store or process personal information outside Australia. The countries in which those recipients are likely to be located include the United States and Canada, Ireland, Singapore or the Philippines.

Before disclosing your information to an overseas recipient, we take reasonable steps to ensure it will be handled consistently with the Australian Privacy Principles.

How we keep your information secure, and how long we keep it

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include password-protected systems, restricted staff access, secure hosting, encrypted connections on our website, and physical security at our premises.

No method of transmitting or storing information is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires. Order, invoice and tax records are kept for at least 7 years in line with our record-keeping obligations. Call recordings are kept for 12 months. When information is no longer needed, we destroy it or de-identify it.

Data breaches

If a data breach occurs that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme, and we will tell you what steps you can take to protect yourself.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and you can ask us to correct it if it is wrong, out of date or incomplete. Email sales@bbqspitrotisseries.com.au or write to us at the address at the end of this policy.

We will ask you to verify your identity before we release any information. We aim to respond within 30 days. There is no fee for making a request, though we may charge a reasonable fee for the cost of supplying a large amount of information.

In some circumstances the law allows us to refuse a request, for example where giving access would unreasonably affect another person's privacy. If we refuse, we will tell you why in writing and explain how to complain.

Direct marketing and how to opt out

We may send you emails, SMS messages or, occasionally, calls about new products, special offers, masterclasses and events. We only do this where you have given us your details and have not opted out.

You can opt out at any time by clicking the unsubscribe link in any marketing email, replying STOP to a marketing SMS, or emailing sales@bbqspitrotisseries.com.au. We will action your request promptly.

Opting out of marketing does not stop us sending you messages about an order you have placed, such as order confirmations, dispatch notifications and delivery updates. If you ask us where we obtained your details from, we will tell you if it is reasonable and practicable to do so.

Making a privacy complaint

If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please tell us first so we have a chance to put it right.

Email sales@bbqspitrotisseries.com.au with "Privacy complaint" in the subject line, or write to the Privacy Officer at 59 Brunel Road, Seaford, VIC 3198. Please describe what happened and what outcome you are looking for.

We will acknowledge your complaint within [5 business days] and aim to give you a written response within 30 days. If we need longer, we will tell you why.

Changes to this policy, and how to contact us

We may update this policy from time to time. The current version is always available at bbqspitrotisseries.com.au/privacy-policy, and the date it was last updated appears at the top.

For any question about this policy or about how we handle your personal information:

BBQ Spit Rotisseries
59 Brunel Road, Seaford, VIC 3198
sales@bbqspitrotisseries.com.au
1300 002 771

Showroom hours: Monday to Friday 8:30am – 5:00pm, Saturday 9:00am – 3:00pm, closed Sunday.